A minimum order amount is the minimum order amount you have to reach to be able to place an order and proceed to checkout. The system will not allow you to proceed without reaching the minimum order amount. This minimum order has to be met after discounts.
The minimum order is € 24.99.

You can encounter some situations because of this condition, below you can read some examples of these and how you can resolve them.

Orders including a discount coupon

Situation: You have a discount coupon but the system replies that “ we cannot apply the coupon code”.
Answer: Most likely your order amount will drop under the minimum order amount of € 24.99 after the discount coupon is applied. You can best add a product to your order first to stay above the minimum order and then enter the discount coupon this will probably work to resolve this case.

Situation: You want to remove an item in your order but it does not work.
Answer: You probably used a discount coupon and by removing this item you will probably drop under the minimum order amount of € 24.99. To resolve this situation you can best cancel the coupon first and then try to remove the item or add a new item first to stay above the minimum order amount and then remove the item.

Situation: You used a Coupon Code but you get the message that “ the coupon is not valid”
Answer: Do a check on the conditions of the coupon, there is a chance that you missed a condition. You can find these conditions on the Homepage under the news items. Should this not be the case check the writing/spelling. The coupon codes are sensitive to capital letters and signs.
If both check ups lead to nowhere send an email to cs@need4toys.eu.  This has nothing to do with the minimum order amount.

Orders in General

Situation: You want to remove an item in your order but it does not work.
Answer: You will probably drop under the minimum order amount of € 24.99 by removing this item. To resolve this situation you can best continue shopping and add new items first to stay above the minimum order amount and then remove the item.